19 docs tagged with "points"

How customers spend their points or wallet balance: cashback at checkout, rewards catalog, coupons, and donation.

How customers can redeem points in the legacy engine: score exchange (cashback) and rewards.

How customers redeem points or wallet balance as a monetary discount at checkout: cashback_score_desired, simulate flow, thresholds, configurable discount cap, and returns.

Step-by-step guide to creating loyalty earning rules in the legacy Rules Engine.

How to create and manage points campaigns in Loyal Guru: event types, effect types, distribution, audience, conditions, and Owner App configuration.

Moments and event-based triggers that activate loyalty rules in the legacy engine.

Points vs money wallet: how the earning method (accrual_mode) affects balance display, effect value formats, cashback exchange rate, and switching modes.

Win limits and budget controls for points campaigns. Same system as Discounts.

How the engine handles transactions in a different currency from the customer's registration currency, including score exchange calculation and cashback redemption across countries.

Points & Wallet overview: points campaigns, burning methods, tiers, earning methods (points vs money wallet), and API integration.

Points in the legacy engine: loyalty rules configured under the Rules Engine for pre-2025 clients.

Points & Wallet: points campaigns, tiers, burning methods, cashback, expiration, limits, and earning methods.

Overview of points campaign effect types: Ratio, Direct Value, Percentage, and how each maps to a retail use case.

Activation delays and expiration models for points and wallet balance in the new engine.

How Loyal Guru applies discounts, points, cashback, and cart effects in real time through the cart API.

How partial returns, full cancellations, and product exchanges affect points and cashback balances, including rounding rules.

How to preview and apply points, wallet accrual, and cashback with the cart API.

How multiple Points campaigns interact: campaign categories, highest discount, and stackable campaigns — same model as Discounts.

Create and manage loyalty tiers based on customer attributes in the new engine.